ON1 Plus Forum Digest email formatting
I tried posting this a few days ago and it got side-tracked so I am trying it again.
This is really an ON1 Plus Forum question, but there is not really any place to post this there and it is a technical glitch issue that only ON1 support can fix.
The ON1 Plus Forums (which is not the same place this message is being posted to), allows ON1 Plus members to setup a daily digest email every day to highlight all of the active topics for the last 24 hours.
The last one that was formatted correctly in what I assume is an html format was dated August 23 2018.
Since then these emails are arriving in my inbox in a non formatted, no end of line, just one very long sentence.
This happened once before and one of the ON1 support folks confessed to tweaking something and causing the problem.
It would be nice to see that re-tweaked.
Thanks for letting us know about this issue. We're investigating now.
As an example.. this is what arrive for August 25 2018 in my inbox.
This topics have been active in the last 24 hours: Inactive Auto Lens Correction: https://www.on1.com/plus/forums/topic/inactive-auto-lens-correction/#post-1803634 missing tools in develop and effects: https://www.on1.com/plus/forums/topic/missing-tools-in-develop-and-effects/#post-1803629 What is On1 Sandbox.exe? On1 Support need to read this and respond.: https://www.on1.com/plus/forums/topic/what-is-on1-sandbox-exe-on1-support-need-to-read-this-and-respond/#post-1803595 Organising files in On1 Raw: https://www.on1.com/plus/forums/topic/organising-files-in-on1-raw/#post-1803587 Keeping Effects When Bringing into Photoshop and Also Printing: https://www.on1.com/plus/forums/topic/keeping-effects-when-bringing-into-photoshop-and-also-printing/#post-1803586 Problems with PR 220.127.116.1157: https://www.on1.com/plus/forums/topic/problems-with-pr-12-5-3-5757/#post-1803585 Three of a Kinds.: https://www.on1.com/plus/forums/topic/three-of-a-kinds/#post-1803471 Does anyone know what Windows Image Aquisition might be?: https://www.on1.com/plus/forums/topic/does-anyone-know-what-windows-image-aquisition-might-be/#post-1803441 Print size problem: https://www.on1.com/plus/forums/topic/print-size-problem/#post-1803306
And this is what the proper formatting has been looking like for every day prior to that:
This topics have been active in the last 24 hours: What is On1 Sandbox.exe? On1 Support need to read this and respond.: https://www.on1.com/plus/forums/topic/what-is-on1-sandbox-exe-on1-support-need-to-read-this-and-respond/#post-1803062 COPY On1 settings/Albums from iMac to Mac Pro: https://www.on1.com/plus/forums/topic/copy-on1-settings-albums-from-imac-to-mac-pro/ Does anyone know what Windows Image Aquisition might be?: https://www.on1.com/plus/forums/topic/does-anyone-know-what-windows-image-aquisition-might-be/#post-1802977 Problems with PR 18.104.22.16857: https://www.on1.com/plus/forums/topic/problems-with-pr-12-5-3-5757/#post-1802958 I always have problems downloading a new version.: https://www.on1.com/plus/forums/topic/i-always-have-problems-downloading-a-new-version/#post-1802866 Organising files in On1 Raw: https://www.on1.com/plus/forums/topic/organising-files-in-on1-raw/#post-18027800
Kevin, I'm not sure On1 support even reads this forum. This is not something we users can do anything about.-1
You may be right about ON1 reading this, but I swear that one of the main reasons that they set this up was so that they could more easily track and watch for problems from their end. They mentioned that it was somehow tied to their bug database, or at least that was kind of the impression I got from the original post.
It makes no sense to remove tech issue posts from one forum, and move them to another and NOT monitor where they are being posted. I hope I am right anyway. I will wait until Monday/Tuesday and see if they respond once they get back to work.0
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