Skip to main content

How can I find my inquirys to On1 technical support

Comments

6 comments

  • Stevan Sims

    click on your name at the top right and pick support tickets

    1
  • Rick Sammartino Community moderator

    Cool. I didn't know we could do that. Looks like I've had 42 support tickets over the past 2 years!

    0
  • Stevan Sims

    At least they answer yours Rick :)

    0
  • Rick Sammartino Community moderator

    I don't know how long your have been in. Sometimes they are pretty quick, but sometines it takes a week or more. Depends on the work load.

    0
  • Jim Durfee

    42 in 2 years Rick???? Geeze, you going to barbecues with these people too? lol

    0
  • Rick Sammartino Community moderator

    A free BBQ would be nice.  :)

    Some of those are just feedback about problems that I come across. I figure if I get an update and problems that I know about still aren't working, I should at least let them know. There are other things that I say are problems and they say they aren't, for example, open a photo in effects, add a filter and imagine you've been working on it all day. Now 'accidentally' hit the forward slash key.

    0

Please sign in to leave a comment.