For ON1: Zendesk Help Center End User search feature for the support forums
CompletedThis is a follow up post to my "Searching these support forums"...
I noted that ZenDesk is the engine behind all of this and I went and tried to get more information about how to search these support forums...
I found this page and I was wondering if ON1 has plans or has a way to get this implemented so we users can look for answers before we post something. Right now there is just a list view of all of the user posts for each forum. That might be sufficient right now since the database is not very large. But eventually, older posts with valuable information, will be buried to deep.
https://support.zendesk.com/hc/en-us/articles/211317328-About-Help-Center-end-user-search
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