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Problem to install


1 comment

  • Rick Sammartino Community moderator

    Assuming you do have a 64 bit system, ny first option would be to reboot, make sure nothing else is running and antivirus is stopped temporarily then install the update as an Admin.

    If you still get that error, send a description of the problem and everything you've tried along with your full PC specs and a copy of the On1 log (if there is one) to tech support.


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