error codes on On1 resize

Dan Ward

• September 20, 2018 23:13

I'm getting error codes every time I try to resize a photo. Different codes, but consistently not processing the resize.

Any suggestions?

Dan

 

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  Rick Sammartino Community moderator

  • September 21, 2018 01:29

  First suggestion is to poke the error code or a description of the error into the search box at the top of this page. If that doesn't help, you can always submit a support request using the link at the top of this page.

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  Kevyn Moore

  • April 18, 2020 11:41

  why have I suddenly received error code 112 everytime That Itry to save a file which Ihave worked on? This has just started to happen.

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  Brian Lawson Community moderator

  • April 18, 2020 12:59

  I don't know if this is related but you can try updating the C++ libraries used by the program. Apparently the 2020.1 updater is missing the correct version of the libraries. You can download them from https://www.microsoft.com/en-us/download/details.aspx?id=14632 

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