Sliders became rectangular

Richard Marks

• October 02, 2018 20:50

When I updated to 2018.5, all my sliders became rectangular and are hard to "grab". Before the update, they were triangular and larger. All the demo and training videos show triangular sliders. Is there a setting somewhere I am missing?

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• Official comment

  

  James

  • October 02, 2018 22:39

  This minor problem is isolated to certain Windows machines running ultra high resolution displays. We recommend setting your font scaling settings to 100% and making sure your machine is configured properly. Please refer to the KB articles below:

  https://on1help.zendesk.com/hc/en-us/articles/115000372108-Text-appearing-small-or-large-in-Photo-RAW-High-resolution-displays-Windows-Only-

  https://on1help.zendesk.com/hc/en-us/articles/360004868031-How-to-Adjust-Photo-RAW-s-Appearance-on-High-Resolution-Displays-Windows-ONLY-

   
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  Rick Sammartino Community moderator

  • October 02, 2018 21:32

  Nope, no setting. Something isn't rendering properly. You should let On1 know. If you can take a screenshot showing the problem and attach it to the support request it might help, also attach a copy of the On1 logs

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  Rick Sammartino Community moderator

  • October 03, 2018 00:32

  Well, there you go. James has spoken.

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