On1 2018.5 crashes with Pixelmator

Waldemar Winkler

• October 18, 2018 16:54

I exported a file to Pixelmator Pro (most recent version prior to today) where I did some layer editing.  Then I exported the finished file as a psd, which was then opened in ON1 2018.5.  It all looked fine  in the Browse module.  Any movement to any other module resulted in an immediate crash.  Any ideas as to why? 

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  Rick Sammartino Community moderator

  • October 18, 2018 17:11

  You can try looking in the logs to see if there is an error. Otherwise you'll need to submit a support request and attach the log to it. On1 may want you to send them the psd file so they can try it.

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