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2018.5 can't handle 50+MB files

Comments

9 comments

  • Don Maclean

    In my case it handles 75MB Canon 5DsR images easily. This subject is covered in this thread ....

    https
    https://on1help.zendesk.com/hc/en-us/community/posts/360026353772?mobile_site=true

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  • Rick Sammartino Community moderator

    Best suggestion is to put in a support request. On1 will need to know the specs of your machine.

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  • Ceci Flanagan-Snow

    The machine specs are in the original post.

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  • Rick Sammartino Community moderator

    Tech support doesn't read these posts, you need to submit a request. There is a button at the top of this page.

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  • Robert Rakowicz

    " and an Intel Iris 1536MB Graphics card. "

    And this is your problem. ON1 without GPU is nothing ;)

     

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  • Ceci Flanagan-Snow

    Thanks, I did send a request to tech support. They said the X-T3 would be supported in the next version (2019) plus they would also include that support in the final upgrade for the current version (2018).

     

    Robert - what's a GPU?

     

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  • Ceci Flanagan-Snow

    I'm totally out of my depth on the technical hardware side.

     

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  • Ceci Flanagan-Snow

    Robert R., apparently I DO have a GPU:

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  • Robert Rakowicz

    Sorry Intel is not a GPU. It's laughing stock

    nVidia / AMD that are really GPU's but never Intel. 

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