Slow 2019 performance on fast computer
I have set up the gpu as you advise to get better performance but I find the workflow still to be a lot slower than Lightroom that I'm trying to replace. Is there anything more I can do to speed it up?
I'm running AMD Threadripper 2950X, 64 GB ram, m.2 drives, 1080 GTX and 32" 4k monitor. Using Sony A7R III and Fujifilm GFX 50S cameras.
This is with the latest version of ON1 Photo RAW 2019 (13.0.0.6139).
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I'm also experiencing slow performance on Win10 laptop and desktop. Both are I7-7xxx cpu's. Performance is much slower than what I'm seeing in the video tutorial's ("editing your first photo"). Both of my computers exceed the recommend hardware requirements. Editing the same photo in Raw 18 does have a performance increase still nowhere as crisp as in the video tutorial that's using an Apple computer. Windows version needs help.
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While just sitting in Browse, check and see if ON1 is sucking up the processor and memory. If it is, it is most likely still rebuilding the cache and previews for your catalog. It is going to take a long time for that, depending on your catalog sizes and your hard drive speeds. I have nvme drives and it is taking hours. This is not something new as 2018 would do that too if I told it to move the cache or scratch folder, or reset either of them.
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You know what we need? We need to know what's in the PC's that On1 uses that makes them so fast. THEN we can compare and see what's different. Whaddaya think???
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But they probably edit the video and cut out the slowness. LOL
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One example of performance issues is when you zoom in on an image and move the view around it's painfully slow. That is with fast panning turned on in options. I don't understand why there is an option to make it even slower than it already is. Just load the whole image to the memory so it doesn't have to re-render for every slight view movement when you are trying to work with an image.
"A state-of-the-art processing engine providing a fast, smooth, comfortable, and fun photo editing experience while producing the highest quality results for your photos."
I don't feel that the software lives up to this claim. Haven't tested all the functionality yet but that part seems good on paper. Just can't deal with the speed issues when I want a smooth, fast and comfortable editing experience.
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Sander, the panning is most likely a video driver and video hardware bottleneck. I have instant panning with fast panning selected, and only a very tiny delay at the beginning when fast panning is turned off. I have a GTX 1080 with lots of memory for a GPU card however.
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I use the new release today, at first use it seems ok, but after a new reboot of the system the more effects/layers or local adjustments i add, more the computer goes slower or choppy and unusable for many seconds or much longer (and i have a pc with Windows 10 8core 4.3ghz 4gb video 16gb ram SSD 525 GB for system and 4TB HDD) and in export On1_2019 have a very slow generating preview; Even with Antivirus disabled (with is even worse….).
I tried on setting to low cpu usage and boost ram but he has no effect.
I have notice the windows management to see what slow and notice on On1 use the GPU (radeon R7 370) is not used at all or slightly but not on export or develop only when i select a picture it works. (On1 2018.5 it has GPU use but not full but with that the system is stable)
Maybe you will work at balance the CPU/GPU use for better stability or fast response, i think that is bes the solution to improveFor now is not fast as promised and i am unhappy for that, because i love On1 and want to develop more faster the picture i love to improve with the software.
Hope On1 team find a definitive solution for windows user (i think on Mac don’t have those bugs).2 -
Forgot to mention that I'm on Windows 10 with very recent drivers (Version 416.81). Strange that it works for you Kevin as we have the same GPU. I have no lag in Capture One 11, Photoshop CC and Lightroom CC so it can't be the 44-50 MP files on a 4k monitor as the hardware can handle it.
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i made another try today because Yesterday when i turn of my pc it has an update, but never change, slow response again when switch from develop to local adjusments o want an export with long wait on generating preview (and all pc goes almost freeze during charge preview).
For that i reinstall On1 2018.0.1.5544 the best stable version of 2018 and wait a stable release of 2019, until that i continue to use 2018 or 2019 only for the new function as focus stacking o similar. It is sad but next year i suggest to On1 staff to release first their Mac stable version and only after the Windows when is fixed and fast as promised.
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I just want to point out that after updating to 2019 you should check the GPU and make sure it's set properly, also check the graphics settings in Win 10. Neither of these were set right for me after installing 2019.
If you need instructions for any of this, post it here.
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If you have tips for solution i am glad, my GPU Radeon R7 370 has minimal setting adjusments on the app unless i install the overdrive version, but i didn't see any to apply at On1 2019 and when i reinstall On1 2018 GPU is alredy used by default and it render fast the module and the export, only 2019 doesn't want to use by default
I'll wait, thanks Rick!
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Well, not guaranteeing a solution. You might already have this set up right. First check this FAQ and see if your GPU is set to run with On1.
Then check this in Win 10:
For windows 10 users, in addition to the FAQ posted above,
you can go to settings from the start menu, select system,
on the right scroll to the bottom and select Graphics settings,
make sure you have 2019 showing there and set to high
performance. If not, browse and add it.Maybe it'll help, maybe not but it doesn't hurt to check.
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I had done the above steps already but for some reason my cpu and gpu stay around 5-20% usage. I saw that ON1 uses almost 20 GB of ram. I have 64 GB so it's fine but it's a lot more demanding on that part than other programs.
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Saw that I had increased VRAM usage to 40% from standard 20% in hope that it would get faster. Strange that it uses that regardless if it needs the memory or not.
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Wow. For every new image I jump to, ON1 Photo RAW 2019 uses up around 750 MB of ram until it reaches it's limit and then it stays there. Compared to Lightroom that adds 10-20 MB per image but then also frees up the ram when it's not needed.
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I tried to set the GPU with On1 2019 and goes to advanced settings to make On1 use the GPU but it doesn't change at all it remain slow and it affected my pc near to freeze when is open and i switch from the panels (develop to effects, etc..
I tried with On1 2018.5 (by default it use GPU) and with advanced settings boost it could be faster than normal (only when i use local adjustments it goes choppy but only with mouse - i have bought graphic tablet and with graphic pen it is smooth…. and it's strange, maybe i have to reinstall the GPU to make both On1 2018 and 2019 at best with GPU.
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Alessandro, I don't remember if you've contacted to tech support or not. If not then maybe you should do that.
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Following Rick Sammartino's suggestions of having latest gpu driver and setting ON1 Raw to high in System/Display/High performance has worked for me. That and having left "preset" pane closed.
When doing the "editing your first photo" from the foundations course performance is on a par with that in the video. Where it was slow and jerky before the changes were made.
My rig - Win 10 I7 6700k, Radeon RX480,32gb ram. Running Raw19 off an SSD with images on a WD portable drive.
Thanks Rick for the suggestions.
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Thank you Richard and Rick, i have reinstalled the GPU and On1 2019 and now it shows some GPU use on Browse, develop, effects and local. Also the brush use is much smoother than before.
Only the generating export preview is painfully slow, and no use of GPU during export but it is fast after the slowest preview.
Hope On1 staff solve soon that.
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Updated, i have notice that: In On1 2019 if you try to export from a panel like Develop, Effects etc... it make a Generating preview for many second or half and a minute with multiple layers or effects.
But if you go back to Browse and push export from there it generating instantly a preview.
Only a bug after that i notice: sometimes it export a file without the last modifications and i have to close and reopen On1 2019 and made another export.
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Alessandro, you should report that bug, it's been happening since the Beta was released.
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Yes i will do, today with a new picture developed i have wrong preview thumbnail on export a slowness when the layers in effects become many, plus slowness switch from effects back to develop it takes almost 20-30 second, it is no good with GPU driver reinstalled as new and ON1 2019 the same.
I send a support ticket now.
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look at the preview panel….0 -
i imagine that opening layers and going back to browse will always be slow. That's when there is a lot of disk activity opening and closing files and none of it uses the GPU. It's the stuff in between while I'm working that I'm more concerned about.
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I just contacted support and send a long and detailed explain of the problem affected to On1 2019 with pictures and log file and full specs of my PC (an Amd 8 core…., 16gb ram….in the message is much detailed and longer), hope they reply soon and most of all solve quickly with a definitive patch (i sincerely suggest them next time to release an official version on PC only when is fixed….)
After 4 days no response….
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I don't have any performance issues and, in fact, Photo RAW 2019 is many times faster than 2018. The following are the specs of my PC:
- Win 10 x64 System with Intuos Pen & Touch
- Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
- Disks: PCIe Gen 3x4 strictly for the OS C Drive and 1TB SSD SATA 6.0Gb/s D Drive
- GPU 1: Intel HD Graphics 630, OpenGL v4.5
- GPU 2: NVIDIA GT 1050, 4GB, OpenGL v4.6, OpenCL v1.2
NOTE: Make sure that your virtual memory, i.e. paging file on each attached drive, is set to a minimum of the same amount of RAM.
The High performance NVIDIA GPU is used for image processing and the Intel HD Graphics for all other work. The D Drive holds all Libraries and AppData and I have the following images that are used by Photo RAW:
- Cataloged Folders - 30,000 on an external USB3 Drive (for portability)
- Local Drives (uncataloged) - 30,000 on the D: Drive
Of importance though is that I don't use any Virus scanners, Firewalls, etc. except for the Microsoft supplied ones. I don't run any games or cleanup utilities or registry utilities and the only utility I may use occasionally, when I am processing with resource intensive graphics applications that only use the GPU, is Process Lasso. And I only open apps that I am using, I don't leave others open idling in the background.
I simply have no issues with performance.
And pixelated or other preview issues are usually associated with the GPU drivers not being up to date.
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Thank you Don, Yesterday i exeperience a massive blue screen crash on Windows 10 and i have to reinstall without any app (it's an option for Emergency by Windows when it doesn't want to start anymore).
After that i have reinstalled the GPU driver (i have MSI Radeon R7 370 4GB) then On1 2019 and now it works better but not completely because on complex develop it has some slowness and exporting preview it takes more than a minute to generate, when you are in the develop, effects, portrait, local panel; in browse it works better and fast.
But even with a new installation of Windows 10 (64bit) it going slow and freezing during export pictures.
That is the result of never or less use the GPU, maybe for you with 2 GPU and the Nvidia it works better than Radeon.
I saw on application management that the system consume all the ram available (i have 16 gb ddr3 1600mhz) and the CPU goes near 100% (i have 4.3ghz 8 core) and i have to reduce from 80 to 68 on the preference panel to regain control of pc during export.
On1 2019 on pc needs more than a revision by staff and a patch with this issue solved (for that Yesterday before the crash i send a support ticket and i'll wait a reply).
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So painfully slow 2019 is unusable for me. I should state I only have one GPU and had already set windows graphics settings to performance for photoraw. 2018 works adequately although I wouldn't say fast.
In filmstrip view it can take 1 minute to simply select the next image and has crashed a number of times doing this.
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Today i have reinstalled the 2018.5.0.5544 and it works perfect with GPU around 40% - without any configuration on video card - when i browse pictures, develop or export without slowness and Windows freezing.
It is clear that 2019 release it's not optimized for all for now (only on certain pc it works and with nvidia GPU cards maybe).
I definitive continue to use both until the 2019 goes fixed and optimized for all but for fast works only 2018.
Have a good Sunday everyone!.
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I have nvidia gpu and the software it too slow for me to use it.
Feels like waste of money and false marketing right now as I was under the impression that it would be fast.
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