I purchased ON1 2019 yesterday, downloaded it and have been trying to activate it ever since on my iMac. I can log in to the site without a problem using the email and password I have in Dashlane, but they will not activate the new app. I have tried changing the password twice, have tried clearing my cache, all to no avail. I have reached out to support twice but haven't heard back from them. I did manage to open the new app on the 30-day trial, but can't sign in from within the app, either.
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