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Resizing Not Taking



  • Rick Sammartino Community moderator

    I just tried what you described and it worked for me although my original isn't 97mb. I would want to know what is different between the ones that worked and the ones that didn't.

    Obvious first steps would be to shut down On1 and reboot the PC before trying again. If it still doesn't work, it wouldn't hurt to try reinstalling On1. Past that, you may need to send in a support request.

  • Michael Courtney, M.S.

    All the photos, including those that worked fine, originate from an iPhone.

    I have tried restarting both the applications and the computer several times. Software also pops up visually even though the ap is hidden and I am working at the desktop level.

    Very frustrating.


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