Current Version ruined editing on Mac. How to go back to previous version?
Hello,
I appreciate you guys trying to stay current and update, but new version is unusable on a Mac and I have to now go into Photoshop to mask and edit. 2019 Portrait version is broken times ten. Using basic features is not working and needs to be fixed. Trying to mask only bring the beach ball of death and not able to work. Massive fail on this update. Please fix soon. Just charged $129 and wondering why as the version I had before today was fine. Not going to replace lightroom with this anytime soon.
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I have the same exact issue. This used to be such a great product. Please fix!!!!
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Still struggling with this new version. It is so bad it's like no one tested it before release. All the stuff that worked no longer works, the new stuff is cludgy at best. The whole system is slow and goes into "no response" a few times a day. They were really were moving along with 2018 then... they release this version and now I can't depend on it anymore :( I've entered many issues into the support queue, some things have been fixed/revised with the latest release. But some of the basic unique features they had in 2018 were either removed or not working. So sad.
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@BIll - I made a ticket for you.
For those above - I would encourage you to send a note to our support team so that we can take a look at what's going on. Submit a ticket at www.on1.com/contact-on1
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