Next Update
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I really like On1 and would like it to be my go to photo program but am starting to get frustrated with the performance. I have an up to date laptop that exceeds all the minimum requirements. I can run LR, PS, Topaz and any number of other programs flawlessly. On1 however is very erratic. Today I tried to edit a photo doing normal stuff that I have done on other photos and 3 times in a row it crashed on me. Nothing special, just develop, local adjustments....no extra layers or fancy stuff. It's also exceedingly slow at times.
Any idea when the next update will be that will hopefully address stability and processing speed? I want to stay with On1 but it's getting frustrating.
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Sorry, I just asked for a 'hint' as to when it will be but was told there is no word yet. Shouldn't be too long though, we're all still waiting for the new AI masking to be released.
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Rick, Last I heard was a late January update.As far as I'm concerned, the ON1 development team can lay off the fancy stuff like AI for now and concentrate on making ON12019 stable and efficient.
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Andre, yes Jan was supposed to be the release for the AI not nessesarily for bug fixes, and there was no set date on that it was just approximate. I was hoping On1 could give me a hint of something more accurate but they're not saying.
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Hey Everyone,
Definitely some bug fixes and performance updates planned. @Rick is correct with regard to the date ;-)
As for your issue @Lawrence - if you've logged a ticket with our support team, it will definitely go through the proper mediums to be addressed in an update. If you have not logged a ticket with us regarding the issue, I would recommend going to www.on1.com/contact-on1 and logging a ticket. There is vital information we need in order to diagnose the issue you are encountering.
- Michael
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