Missing my Photoraw 2019 plugins

Answered

Richard Chiswell

• January 30, 2019 09:57

When I use Photoshop and want to send an image to a plugin (via Automate) all I see are the plugins from On1 10 not the latest Photoraw 2019.2.   How can I update this to use the latest plugins with a file in Photoshop (latest version)?

 

Thanks 

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  Rick Sammartino Community moderator

  • January 30, 2019 18:28

  According to the User Guide (Page 10), On1 should already be accessible in Automate. If it's not, you should send in a Support request and ask how to fix it. I would imagine a re-install would be part of that.

  You could try the alternate Photoshop method using the Filter menu.

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  Richard Chiswell

  • January 30, 2019 19:39

  Hi and thanks for your help.  I could see that On1 should have been accessible via Automate - unfortunately all I could see were the items left over from On1 version 10 (before RAW).  I had a check through my user application support folders and removed a range of items relating to previous On1 items going back to 2014.  I then reinstalled bu still couldn't find anything under  Automate.  Eventually i manually dragged the On1 Raw 2019 plugins to my Adobe photoshop plugins and everything worked okay.

  I did send a note to On1 but hadn't heard back from them before I'd fixed it.

   

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