Source must be selected

kalevi kivimaa

• February 10, 2019 17:43

This is grazy. I have done the export hundreds of times, but now I am trying to export this Stamped Layer and it just keeps saying "Source must be selected" I just cannot figure out what more I could do. Tried all I can think of. Hate to start all over again, which by the way is not unusual...

Thanks

Kalevi

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  Rick Sammartino Community moderator

  • February 10, 2019 17:56

  That's all fine, but you're not yelling us what you ARE doing, so we can't know what's wrong. If you want to post some details or a screenshot then maybe we can see what's going on.

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  Rick Sammartino Community moderator

  • February 10, 2019 18:16

  Actually, I've tried a few things to try and force that message to happen, and I can't. I never get an error like that.

  You may have to run this by Tech support.

   

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  Franco Gatti

  • February 10, 2019 18:31

  I can't really figure out what you are doing, but are you sure that "watermark" is selected but no file to use as a watermark is selected in the panel? Usually you get that message when you try to watermark a photo but didn't tell the program which file to use a a watermark.

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  kalevi kivimaa

  • February 10, 2019 20:31

  Sorry. I was putting together 3 layers and after adjusting each of them, like Exposure, Contrast etc, I was creating a Stamped Layer and then selectin that Stamped layer was trying to export that to the File. That ended up to the message "Source must be selected"

  Thanks

  Kalevi

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  Rick Sammartino Community moderator

  • February 10, 2019 21:05

  Sorry, I tried and couldn't make it happen.

  You should Submit a Support request and give all of the details that you can. They should know what causes that message.

  https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

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  kalevi kivimaa

  • February 10, 2019 21:06

  OK thanks

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