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Missing Plugins in PS and LR

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18 comments

  • Rick Sammartino Community moderator

    Nothing happened to them.

    What you're describing is what happens when you open a photo from your browser into On1, it goes to the folder instead.

    The User Guide has sections for accessing On1 from both Lightroom (Page 12) and Photoshop (Page 10). Also you'll need to read up on how the functionality has changed from older versions.

    https://on1help.zendesk.com/hc/en-us/articles/206373527-USER-GUIDES

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  • Brock Bradford

    Thanks Rick for your help.... What is the trick to get the plugins installed into PS and LR.... On my older Mac cheese grater today I was able using the beta 2019 to resize to On1 from the menus. I'm running the latest Mac OS on a new laptop i9 6 core with the updated PS and LR. 

    Thanks!

    Brock

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  • Kahlie Support manager

    The only way to get the plug-ins installed is to install the software. Try reinstalling ON1 Photo RAW 2019 on top of your currently installed version.

    From the User Guide:

    • Lightroom
      There are two primary ways to use ON1 Photo RAW 2019 with Lightroom, via the Plug-In Extras command in the File menu and the Edit In command in the Photo menu. Using the Photo > Edit In menu gives you quick access to the Edit module, while File > Plug-In Extras gives you access to the Edit and Resize modules, and lets you open multiple images inside Photo RAW as individual layers in the Edit module.
    • Photoshop
      ON1 Photo RAW 2019 is accessible from within Photoshop in two ways, from the File > Automate menu, and from the Filter > ON1 menu. From the Automate menu, you can access the Develop, Effects, and Portrait tabs of the Edit module, as well as the Resize module; from the Filter menu, you can access the Develop, Effects and Portrait tabs (Browse is not accessible from within Photoshop.)
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  • Brock Bradford

    Hi Kahlie,

    I reinstalled over my ON1 2019.2 and still no plugins in the filter and Automate menu.....

    Thanks

    Brock

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  • Kahlie Support manager

    What version of Lightroom are you using?

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  • Brock Bradford

    LR CC 8.1

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  • Kahlie Support manager

    Hi Brock,

     

    Just following up. I see that you opened a Technical Support ticket and were able to get the issue resolved.

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  • Rick Sammartino Community moderator

    So... what was the issue? Inquiring minds what to know!  ;)

     

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  • Brock Bradford

    I moved the plugins manually from Applications/ON1 2019 /Plug-in-files moved files into Photo Shop Plugins folder....

    Working now... 

    I do hope this is a fluke installing trouble and not Adobe's making it hard to install 3rd party plugins into PS and LR.

     

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  • Rick Sammartino Community moderator

    I've never heard of anyone with this problem before, so yes, sounds like a fluke to me.

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  • Pamela Martin

    Thank you Brock - same problem. Followed your lead - it WORKED!!!! Thank you again.

    PJMartin

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  • Jeremiah Gilbert

    Just encountered this same problem and this trick worked for me as well.

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  • Brock Bradford

    I’m still missing the plug ins in the latest LR.... My partner with the same computer and IOS has the plugins under the edit menu in LR so she can switch back and forth with ease between the programs... I can send to On1 in edit menu 2020 but come up with the all the thumbnails not the photo that I wish to work on. Have reinstalled On1 2020 and see that it is installing in PS and LR in the install window. What is the work around for LR as I see no plugin folder to manually move On1 plugins into. Thanks!!

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  • Brian Lawson Community moderator

    Lightroom plugins go in the folder ~/Library/Application Support/Adobe/Lightroom/Plugins. If this folder does not exist simply create one then copy the .lrplugin folders from /Applications/ON1/Plugins/ON1 Photo RAW and /Applications/ON1/Plugins/ON1 Resize to it.

    I would also take a look at your partner's ~/Library/Application Support/Adobe/Lightroom/Plugins folder to see how it is set up. You could also copy the contents of her Plugins folder to a flash drive then copy those to your Plugins folder.

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  • Alphonse Goettler

    I'm having the same issue with Resize not showing up in Photoshop 2020.  I manually moved the plug in file as suggested above and it's still not working.  HELP

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  • Rick Sammartino Community moderator

    Alphonse, are you looking in the right place? Check this post from Kahlie above...

    https://on1help.zendesk.com/hc/en-us/community/posts/360043071272/comments/360004984852

    If you are looking in the right place and it's still not working, please contact On1 and explain the problem to them. You can use this link.

    https://on1help.zendesk.com/hc/en-us/requests/new

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  • Werner Bertsch

    Do you have a solution for Win10. My plugins do not show up when trying to go from LR6.14 to On1 2020. I can't even find any .lrplugin files/folders for the 2020 version. Only have those plugins for 2018 and 2019 version and they work fine. Every upgrade has been frustrating on this issue so far.

    Thanks

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  • Brian Lawson Community moderator

    There is a copy of the plugins inside the ON1 application folder in a folder named Plug-ins Folder. You can copy them from there into the Lightroom plugins folder.

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