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Advice sought on ways to process CR3 images

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16 comments

  • Rick Sammartino Community moderator

    Sorry, don't have any good suggestions. If turning off lens correction actually does cause On1 to regenerate for the whole catalogue, then let it. Just let On1 run overnight if needed to do that.

    I suspect it doesn't work that way though and it only regenerates the images that you open. If that's the case, you might be able to force On1 to regenerate your working folders now so that you don't have to do it later when you're trying to work. I would try turning off the correction and scan through a folder to see if you can do that.

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  • David Kick

    Rick,  Just FYI if you do change the global setting to turn off lens correction the On1 catalog is rebuilt. I know because I did it and use cataloging ;-)

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  • Barry Combes

    If you use the Import item from the Browse Menu you can set an preset. Can this be just to turn off Lens Corrections? I don't use the Import Function myself as I use the OS to copy files onto my hard drives

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  • Rick Sammartino Community moderator

    Don, I know you posted a reply here, but it's not showing up. If you can still see it and it says 'pending approval' then there is something in it that the system has flagged. You can try editing the post but it's hard to know exactly what was flagged.

    On the other hand, if you or someone else deleted it, then I think I'd want to know why.

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  • Don Maclean

    Hi Rick,

    When the reply was posted at about 9PM PDT, I live in Asia, until about 7AM PDT it wasn't flagged. All I can surmise is that the post was flagged and then deleted by an Admin. It is very difficult to get support now as I even asked for an update on this issue from Support on April 10 (184185 raised Mar 18) where I asked "Hi Stevie, As the CR3 issue is not in the wings, has there been any progress with the DNG issues?" and that still has not been answered.

    Nathan also created a request on Apr 4 (185395) from a post in "Canon CR3 expected support release?" on the same DNG issue but I can no longer find that post in the support forums.

    I'll post my reply again and see it that is deleted again. Note that this isn't the first time as you are aware of a thread that was deleted and ages ago a post in this thread, https://on1help.zendesk.com/hc/en-us/community/posts/360042927732-Slow-performance-on-a-new-high-end-Win10-desktop-build , was also deleted. I might add you said that posts are never deleted in that thread. The particular post that I added only said that I don't seem to have any issues with performance and added my system specs. ?? didn't make sense that it was deleted.

    Note I edited it but it is still flagged as you can see above - so if it gets deleted I will post it again.

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  • Don Maclean

    Hi all,

    Thanks for the suggestions but there are the following issues with import/lens corrections:

    1. Import is not really useable as it offers nothing over copying to the folder and adding it to the database except for naming, backup and applying a preset. Presets though, cannot be used to turn off lens corrections.
    2. Lens corrections cannot be turned off via a preset or synch.
    3. If lens corrections are turned off there is no way to manually adjust the lens for distortion, color fringing or fall-off unless you apply the lens profile for a FF lens. And that really doesn't work properly.

    What also worries me is there is an unwillingness to recognize that there is a problem in the way the DNGs from the DNG Generator are handled insofar as other applications do not apply lens corrections to the DNG Generator generated DNGs. In some other products they do display the lens details but don't apply the corrections again.

    This is something we have struggled with for over a year now and there is still no solution in sight. Of course we can work using DNGs as a workaround for no CR3 support but we need the processing of these types of DNGs to be correct.

    I also understand there is a general embarrassment about lack of CR3 support but there are now 5 cameras producing CR3 images and another 3 just recently announced so it is a reasonable expectation that we are able to process DNGs from CR3 images in our RAW processor of choice.

    And the answer is not to try to silence us and not to tell us to use another application to edit CR3s in the meantime. Even if you post a image from a newer camera on their FB Group and add a comment saying "at least we can still edit JPEGs while we are waiting for CR3 support" the post is automatically deleted and you are no longer allowed on the community.

    I personally have used ON1 products since v7 (actually PPS v6, but that doesn't appear on our account) for over 6 years so I don't want a refund because I have a long investment in the product and just want a product that processes images correctly. For those that don't know here is a screenshot of what ON1 Photo RAW does to the DNGs created from CR3 images by the DNG Creator which is a supported image file.

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  • Barry Combes

    Hi Don

    I received an email notification of your post in reply to my suggestion of using a preset. I didn't know that we are unable to make a preset for the lens correction etc. as I don't need to use it, however at the time I was too busy on other things to reply, when I returned to the forum to reply your post had disappeared.

    I'm pleased to see that you have been able to post it again together with the screen shot.

     

     

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  • Don Maclean

    Thanks Barry, I do appreciate the time you have taken to help.

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  • Edvard Ringen

    The lack of CR3 support is quite embarrassing, particularly since the CR3 format has been public for a year and your main competitor has support for it. I hate the Adobe subscription plan, but I may be forced back there now. I thought I had found a decent alternative in ON1, but so far all I have is lack of import of my CR3 files and an extremely sluggish UI. Don't get me started on the Export speed...

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  • Brian Lawson Community moderator

    Edvard, could you post a link to the public CR3 format please?

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  • Edvard Ringen

    I see what you did there... :-)

    What I mean is that files encoded with the CR3 format have been available.

     

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  • Alan Bessler

    I had high hopes for on1 but i have  canon RF lenses. So I can't use this anymore. I have been using DXO and it does a great job. come on on1 get with the program !

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  • Rick Sammartino Community moderator

    Alan, CR3 is supported now and you haven't actually said what the problem is, so I guess there is nothing for us to comment on.

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  • Alan Bessler

    There is no support for my Canon RF 35 1.8 and RF 24-105 L or am i wrong ?

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  • Edvard Ringen

    There is no lens correction profiles for my RF lenses either, the same as Alans by the way.

    Seems to me the lens correction database is based on voluntary 3rd party work. Is this correct?

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  • Brian Lawson Community moderator

    ON1 gets its lens correction data from the LensFun database and the Canon RF lenses are not in it yet. You can submit calibration information for your lens to have it added to the database and ON1 will eventually pick it up. https://lensfun.github.io/calibration/ 

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