Really sorry to hear about all of the problems with newly released 2019.5. On1 seems to be following their standard release pattern. I've never had one of their updates work as advertised when first released. It's always one step forward and about 10 steps back. Takes about 3 months for things to work themselves out.
I thought that by now On1 would have learned the downside of being overly market driven, with the need to get it out fast and beat the competition -- even if the product is poorly tested junk.
I haven't given up. 2019.5 will work just fine after a while, just as soon as users finish testing it. Until then 2019.2 (which had lots of problems when first released) is running just fine!
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