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Crashing repeated on Mojave

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4 comments

  • Brian Lawson Community moderator

    A new beta was release just this morning for Plus members. A fix is imminent.

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  • Subias Gilles

    2019.5/Mojave: after using erase tool about 8-10 times, the program freezes, must force to quit it.

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  • Myrna Walsh

    If I were  paying a subscription to be a Plus member, I wouldn't want to have buggy beta.  I hope On1 refunds their subscription instead of paying them to test the software.  Can you image if a car manufacturer sold cars whose wheels fell off...and told premium buyers to test the car, even if they weren't sure the problem was corrected!  

    My On1 freezes regardless of what I'm doing, But to give On1 credit, their tech people are paying attention...and my issue, and perhaps yours, is also a corruption from migrating LR-, the root cause may still be incompatibility with Mojave.

    Uninstall 2019.5 and use 2019.2--may be some freezes but certainly not as many.

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  • Brian Lawson Community moderator

    If the program was known to not be buggy there would be no need for it to be beta tested to look for bugs. ;) Plus membership isn't focused on the beta releases, that is a bonus. Plus membership gives access to training videos that would otherwise have to be purchased and the ability to talk with the pros that make those videos. Also the members get prioritized support.

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