ON1 PR 2019.5.1 No longer saving edits (or sidecars or on1 files)
Had an on1 crash earlier today. Then I noticed that when I tried to create an HDR merge, the program appeared to work fine up until the point it was supposed to save the HDR file. The HDR file never appeared in the browser. Then I noticed that I could do extensive editing in the develop and effects module, but when I went back to browse, it never saved anything. I was concerned that some that crash might have damaged my OS, so I backed down to a previous windows version, reinstalled updates from microsoft, uninstalled on1 (2019.5.1), and reinstalled on1. no joy. Same problem.
The on1 log appears to be pouring out a ton of 1040 errors.
Any ideas?
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1040 errors would suggest you need to clean the registry. I would suggest uninstalling On1 using the On1 provided script found here: https://on1help.zendesk.com/hc/en-us/articles/206500417-Uninstall-the-ON1-Software-Products then cleaning the registry using an app such as CC cleaner. After doing that reinstall On1.
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