Star Rating disappeared

Debbie Owen

• August 23, 2019 13:40

I have ON1 newest version with update 2019.6 and two days ago, when I went back to work on my star rated photos, the stars had disappeared from my filmstrip view.  I then went to the ratings tab and clicked on 5 stars and they did show up, but the stars are not physically visable.  When I go to the file of photos I cannot see what photos are star rated because stars are not there (yet, when I go to the ratings tab they are.)  I used this system to cull photos and if I can't see the ratings in bulk on the filmstrip view then this throws off my culling process. How do I get them to show up again?

Debbie

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  Brian Lawson Community moderator

  • August 23, 2019 14:36

  I'm not sure what you mean by the "ratings tab" or by "they did show up, but the stars are not physically visible." The program does not show the empty stars for unrated raw images, it only show them for those that have been rated unless you have the image selected or the pointer is over it in the browser or filmstrip.

  Can you show us some screenshots that illustrate the problem you are having?

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  Candace Maxwell

  • February 27, 2023 21:12

  Ha! I thought that happened to me too but I made the filmstrip a tiny bit taller and they came back!

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