ON1PR2019.6 "upgrade" is unusable (file permissions issues)
Against my better judgment, after delaying upgrading ON PR2019 for quite a few weeks, I finally did so and I am once again regretting it. Why does ON1 consistently break major features that used to work EVERY time they issue a new release?
I see no way to attach the pertinent snippets of the log file. Basically, it looks like ON1 broke something to do with file permissions. Importing generated these errors:
[m2088] 2019-09-28 18:15:05 ON1 - QFileSystemWatcher::removePaths: list is empty2019-09-28 18:15:06 ON1 - Shutdown complete in 558 ms.
2019-09-28 18:15:14 ON1 - Build: 13.6.0.7353
2019-09-28 18:15:14 ON1 - LibRaw: 0.19.0-Beta1
2019-09-28 18:15:14 ON1 Photo RAW 2019 - Launched Standalone
2019-09-28 18:15:14 ON1 - System Locale: en
2019-09-28 18:15:14 ON1 - Default Locale: en
2019-09-28 18:15:14 ON1 - ONRaw: 225
2019-09-28 18:15:14 ScreenInfo - Number of screens: 1
2019-09-28 18:15:14 ScreenInfo - [0] \\.\DISPLAY1, size: 2560x1440, devicePixelRatio: 1.5, logical DPI: 96, physical DPI: 107.975
2019-09-28 18:15:14 Analytics - DeviceID: 000030360000224d00001d930000285200007ed4
2019-09-28 18:15:14 ON1 - Video Card Vendor: NVIDIA Corporation
2019-09-28 18:15:14 ON1 - Video Card VersionEx: 3.3.0 NVIDIA 419.67
2019-09-28 18:15:14 ON1 - Video Card: NVIDIA GeForce GTX 1070
[m9120] 2019-09-28 18:15:18 ON1 - System reports VRAM: 8088 MB
[m9120] 2019-09-28 18:15:18 ON1 - Magic Size: 1271x1271 Fit Size: 3815x3815
2019-09-28 18:15:18 ON1 - ONExploreService::loadPhotos() loaded 5950 photos; took 141 ms.
2019-09-28 18:15:18 ON1 - ONExploreService::loadVideos() loaded 0 videos; took 0 ms.
[ 6412] 2019-09-28 18:15:18 ON1 - ONExploreStartup::run() took 143 ms.
[m9120] 2019-09-28 18:15:18 ON1 - Cleanup: Removed 1 tile store files.
2019-09-28 18:15:18 ON1 - Server starting up
2019-09-28 18:15:18 ONQtServer - ONQtServer listening on 63698
2019-09-28 18:15:19 ON1 - Activation - Network Active (getLicenseStatus)
2019-09-28 18:15:21 ON1 - Could not post new HockApp session, Network Error: Connection refused, 1
2019-09-28 18:15:21 ON1 - Could not post new HockApp session, Error: Connection refused, 1
2019-09-28 18:15:21 ON1 - Activation - Network Active (membershipActive)
2019-09-28 18:15:23 ON1 - Marketing URL: https://www.on1.com/appmessages/?product=photoraw2019&version=2019.6&plus=yes&state=Active&res=highdpi
2019-09-28 18:15:59 ON1 - Permission denied copying files to C:/Users/Frankie/Pictures/2019a/Oysterville_092819/ON1/oysterville__199.nef.
When I tried to import my latest batch of images, ON1 gave a "permissions" error when trying to write ON1 files to the subfolder I created. I "got around this" by letting ON1PR create the file (called ONONE) although doing a search of my PC this folder is nowhere to be found.
Processed an image and when I exported it, that, too, (the resulting jpg) is nowhere to be found.
2019-09-28 18:32:46 ON1 - PRPlugin::apply time: 170.35 ms.
2019-09-28 18:32:46 ON1 - Event (2) on line 481 of onimageformat.cpp
2019-09-28 18:32:46 ON1 - Event (2) on line 2466 of pldoc.cpp
2019-09-28 18:32:46 ON1 Photo RAW - PLDoc::save() Error Number = 2
2019-09-28 18:32:46 ON1 - Event (2) on line 2172 of pldoc.cpp
2019-09-28 18:32:46 Batch - (Export) The file C:\Users\Frankie\Pictures\2019a\Temp\eloise_092819a.jpg failed to save. Error Number = 2
2019-09-28 18:32:46 ON1 - Event (2) on line 678 of plbatchfolderprocessor.cpp
2019-09-28 18:32:46 ON1 - Event (2) on line 464 of plbatchfolderprocessor.cpp
2019-09-28 18:32:46 ON1 - Export of _D819188.nef failed.
ON1PR 2019 is, for me, 100% broken (again) and 100% unusable. I am going to be amazed to hear the typical ON1 Support response that "no one is seeing this problem".
1) I asked ON1 "support" to PLEASE do not screw around for a week getting back to me as you usually do.. I need this fixed NOW! I'm not hopeful.
2) ON1 MUST be bleeding customers as I'm sure many, not just me, have long since lost patience with the ON1's non-existent SQA and regression testing.
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