Missing Automate in PS CC 2019

Pamela Martin

• October 16, 2019 22:37

Went to use on1 photo raw 2019 from ps cc and no longer have the automate ability. Uninstalled and reinstalled photo raw but still not there. Works in lightroom.

Any guidance greatly appreciated.

 

PJ

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  Brian Lawson Community moderator

  • October 16, 2019 23:41

  Have you upgraded to Catalina yet? There are some known issues with Catalina and both ON1 and Adobe are recommending to hold off on the update. Of course that doesn't help those who have already updated.

  https://on1help.zendesk.com/hc/en-us/articles/360034566052-ON1-PHOTO-RAW-2020-compatibility-with-macOS-10-15-Catalina 

  If you are not running Catalina please tell us exactly what you are doing when trying to send from Photoshop to Photo RAW and what happens when you do that.

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  Rick Sammartino Community moderator

  • October 17, 2019 00:36

  If it's not a Catalina issue, maybe this thread will help...

  https://on1help.zendesk.com/hc/en-us/community/posts/360043071272

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  Pamela Martin

  • October 17, 2019 11:28

  Solved - copied plugins to ps cc folder!

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