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Is this a good place to report bugs for 2020? (PS - Hi)



  • Official comment

    To answer the question you asked in the title. Yes and no, this is a good place to come and collaborate with other ON1 customers. However, if you need help from an ON1 customer service or technical support agent, we recommend you submit a request »

  • Rick Sammartino Community moderator

    You might find someone to discuss this with here, but we are not On1, we're just users like you.

    If you want to report a bug, use the Submit a Request button at the bottom of this page. Also, include the info requested in this article...

    Feel free to post your How To questions when you're ready.

  • Brian Lawson Community moderator

    It isn't just tap to click on a trackpad that causes this. I reported it during the beta as it happens occasionally when I use my Wacom tablet too. There is something in the UI that is not registering all clicks properly. A second tap or click with the stylus usually clears it up on my system.


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