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ON1 2020 Catalogue Folders Taking Forever

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35 comments

  • Rick Sammartino Community moderator

    Just let it finish. It takes a while the first time, but after it's done it only needs to do a quick scan occasionally.

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  • Charles Ragucci

     I'm letting it go but looks like 90% now but it's still churning away. 

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  • Rick Sammartino Community moderator

    Depending on how many photos you have, it could have taken days to finish. Don't be surprised after it finished if it looks like it's starting over, it will do that from time to time but won't take long.

    Also, expect to find a huge folder on your C: drive

    If you want to know more, here is an article...

    https://on1help.zendesk.com/hc/en-us/articles/360035750991-Catalogs-and-Caches-ON1-Photo-RAW-2020

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  • Charles Ragucci

    Thanks that exactly what happened, it finished then started again at 90 strangely enough and it's at 99 now 

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  • David Price

    I am having the same problems with catelogues in PR 2020.

    Without catelogues, my copy of PR 2020 started quickly, shut down quickly, and ran fast and smooth.

    I experimented by adding catelogues, in anticipation of the forthcoming sync option, over a week ago.  But, the catelogues keep getting to 100% completed, then soon go back to 0% completed, and they start catelogueing again.  They are placing a very heavy load on my laptop's CPU.  At points my copy of PR 2020 is going non responsive, and when the loads get close to 100% on the CPU, nothing else will work on the laptop either.

    Is this normal?  Or should I just delete the catelogues and go back to having a fast and efficient photo editor?

    Best wishes David Price

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  • Brian Lawson Community moderator

    How many images do you have and how long have you let the cataloging process run before killing it?

    It is normal for the system to run hard while cataloging is taking place. Once it finishes the system load will return to normal with the occasional updating of the catalogs.

    Take a look at this article on how Catalogs and Caches work: https://on1help.zendesk.com/hc/en-us/articles/360035750991-Catalogs-and-Caches-ON1-Photo-RAW-2020. It also talks about how you can reduce the system load if it is keeping you from getting other work done.

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  • David Price

    Hi Brian

    I have approx 6 GB of images in my back catelogue.

    The system load does briefly return to normal, but soon afterwards and PR is cateloguing again.

    I will have a look at the article.

    Best wishes David Price

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  • Brian Lawson Community moderator

    That shouldn't take all that long. I've got half a terabyte on a dedicated drive and it takes about 24 hours to complete.

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  • David Price

    Apologies Brian

    An error on my part, I actually have closer to 6 TB of images.

    Sounds as though I may have to leave my machine running over night?

    ps. at the moment, they have gone from being 100% complete, and back to saying that they are 6% complete.

     

    Best wishes David Price

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  • Brian Lawson Community moderator

    I would expect 6 TB to take a while. At least overnight and probably longer.

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  • Charles Ragucci

    So it looks like my catalog process is stuck at 99%

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  • Rick Sammartino Community moderator

    Charles, there are no options but to leave it to finish on its own. It will eventually.

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  • Kevin Pinkerton

    Charles,

    Has ON1 been up and running the whole time you have been watching and waiting? If so, I might suggest that you exit ON1 and restart it again. I have seen the catalog never finish, but yet it was finished. Sort of a display update issue.

    Also, you should take a look in your log file and see if there is an image file that is causing ON1 heartaches. If the log file is HUGE, then exit ON1, rename the log file and start ON1 up again and wait for a bit and then look in the log file. It used to be that sometimes ON1 would post file names it had issues with in the log file.

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  • David Kick

    Charles, also check  C:\Users\yourname\Appdata\roaming\on1   for two files corruptfiles.log and lastruncorruptfiles.log photo files listed in these could also give you problems when trying to catalog.

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  • David Price

    Hi Brian

    I left my lap top running, doing nothing other than cataloguing for hours and hours.  My CPU was running at between 60% & 80%. 

    When I had about had enough, and was about to delete the catalogues...  Photo Raw 2020 closed it'self down.   After some head scratching and a precautionary restart, PR 2020 took ages to open, but now says that both of the catalogued plug in drives are at 100% complete. Fingers crossed...  :-)

    Best wishes

    David Price

     

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  • Brian Lawson Community moderator

    Cool David, it sounds like everything has finished properly even though the program was reporting it was still working. I would follow David Kirk's suggestion and check the corrupt file logs to see if the program had any problems with any of your images that could come back to haunt you the next time it updates that folder in the catalog.

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  • Charles Ragucci

    Kevin and David I did eventually close ON1 down when it appeared to be finished many many hours later after the first start up it started again an now appears at 99% last night. But i will have to check it again later.  So I'm not quite sure if i have an issue or not. But I can tell you that it has not gotten pass 99%. What exactly is ON! doing during the process? What are the advantages of having things catalogued if i can just browse the folders.

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  • Brian Lawson Community moderator

    Searching for keywords requires cataloging. Here is some more info from ON1 about Catalogs and Caches: https://on1help.zendesk.com/hc/en-us/articles/360035750991-Catalogs-and-Caches-ON1-Photo-RAW-2020.

    There is a bit more info in the User Guide on page 26.

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  • Charles Ragucci

    Thanks for the information Brian, I fired up ON1 2020 cataloging is still at 99.0%. It appears to be stuck there, that's my best guess. All appears quite with the churning & churning that I mentioned above. 

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  • David Kick

    Charles, did you check the 2 corrupt files log files I mentioned above?  C:\Users\yourname\Appdata\roaming\on1   for two files corruptfiles.log and lastruncorruptfiles.log    If there are any files listed there use windows explorer and remove them from the directory you are trying to catalog and see if that helps

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  • Charles Ragucci

    doing it now 

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  • Charles Ragucci

    Hi David, I found only the corruptfiles.log  and nothing is listed in there, 

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  • David Kick

    Well unfortunately that's a dead end then. 

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  • Charles Ragucci

    This is strange I walked away came back 30 minutes later and a cloud symbol appeared next to the catalog instead of the pie chart I moused over says 100% now it changed back to the pie chart at 99 %. Then it changed to the cloud now it's back to the pie at 99% again. its definitely cataloging again. Driving me nuts 

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  • Charles Ragucci

    Is it also generating previews? 

     

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  • David Kick

    Charles, Here's a hairbrained thought are you using a laptop and is your drive a HDD? ( this might hold true on a desktop as well with HDD as well) If so do you have your hard drive set to go to sleep in power settings?  If so perhaps the drive goes to sleep after set period of inactivity and when the drive "wakes up" when you come back to the machine the cataloging starts just to check to makes sure nothing changed.  You could try setting this value to never. It is my understanding that this only impacts HDD not SSD or NVME drives.

     

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  • David Kick

    I should have added I don't use catalogs on my laptop just my desktop with SSD drives so I haven't tested

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  • David Kick

    And yes thumbnails are generated - from page 26 of the user guide.

     

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  • Charles Ragucci

    David i was not prompted for anything I installed the software and my existing catalogs from 2019 were carried over. Using a desktop machine 

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  • Charles Ragucci

    Still on 99% 

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