" a folder or file is currently busy" >>> cannot delete a file

stephen rudolph

• November 25, 2019 16:15

i am in the browse function, clicked on file... hit the dislike.. and tried to filter on it.. nothing happens..

ok...

so i right clicked on the image in the grid view and selected DELETE.

i get the above message ... it will not delete.. 

even re-started the program...

any ideas ?

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  Brian Lawson Community moderator

  • November 25, 2019 16:29

  The operating system thinks something is using the file you are trying to delete and passes that info along to the ON1 program which prevents it from being deleted. Try restarting your computer to insure nothing is holding that file in a busy state. I've had trouble with this after using the QuickView in Finder. Once it has been viewed like that not even the Finder will delete it until I restart or use other techniques to kill the QuickView process.

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  Stephen Rudolph

  • November 25, 2019 17:47

  Sounds good. (I’m on the road now)...
  have you tried filtering files with ‘dislike ‘ (the x). That doesn’t seem to woek

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  Brian Lawson Community moderator

  • November 25, 2019 18:24

  I've never had any problems with using the Filters Pane. I use the Dislike setting to cull my own photos. I'm not sure why that wouldn't work for you. You might want to contact support about it not working for you.

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  stephen rudolph

  • November 25, 2019 21:43

   I know, On1 burbs once in a while.... 

  i closed the app and then when i went back in i clicked the dislike and applied the filter.. and it showed. it.

  another issue here (if its an issue).. to be posted...

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  stephen rudolph

  • November 25, 2019 21:50

  oh.. and i didn't see a way to apply a rating, when i'm done in EDIT mode. I have to return to browse mode.  

  I think this can be done in Lightroom and luminar etc. ?

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  Rick Sammartino Community moderator

  • November 25, 2019 22:27

  If you turn on filmstrip view while in Edit, you can apply a rating.

   

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  Brian Lawson Community moderator

  • November 25, 2019 22:33

  You can apply ratings while in Edit mode. Just press the hotkey for the rating you want.

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