I keep all my photographs in a folder I've named Digital Pics. When I first bought ON1 - about 4 years ago - I cataloged that folder in ON1 and that's how I get to my photographs when I fire up ON1 Photo Raw.
Over and over - not always by any means - the folder Digital Pics disappears from the menu within ON1. So I have to go about recataloging it.
Tedious to say the least.
Why is this?
I am using Mac OS 10.14.6
The only time I've seen this happen is when I've had a shift key pressed during the program's startup. That resets the program but only after a dialog is presented for the user to OK or cancel the reset.
The next time this happens I would immediately Quit the program and file a support request which includes the onOneLog.txt file.0
Thanks Brian, most appreciated and I will file a request if and when it reoccurs. Gary.0
I have the same problem. I catalogued a few folders, and when I start On1 up, sometimes some of them are missing.
I'm tempted to ditch the catalogued folders and just use the file system.0
For what it's worth.. I've had this happen to me multiple times spanning both 2019 and 2020 versions. It happened today. It's like the meta-data defining which folders are cataloged gets corrupted if the disk gets ejected before the program exits or the app crashes.
Re-adding the folders to the cataloged folder list causes a full rebuild of the catalog. It would be nice if changes were sync'd to disk right away and not wait for program exit when a crash could cause data loss. Just a thought :)0
Just happened to me twice with v2022.
I'm not sure if it happens when opening the app or when the app is open for too long.
Is there any fix or is the ON1 aware of this issue?0
If you create a Catalog for a folder on a removable drive and the program cannot find that drive because it has not been mounted then it will remove that Catalog. This is how it behaves.
Anytime a disk gets dismounted incorrectly while it is being used or when a crash happens there just isn't any way for the program to save anything to that disk. Therefore that info is lost. It's always been this way.0
Thank you for the feedback and explanation.
I suspect many photographers (whether professional or enthusiast) use an external hard drive, probably even more than one. Which are not always used respectively attached to the computer. I myself use a NAS, which is only available at home.
Nevertheless, I would like to be able to use ON1 on the road and not have to re-index all my catalogues again and again when I am at home.
In my opinion, it would make sense to not remove the catalogues, but to simply mark them as 'not available'.
Is there a way to make this a feature request?0
Yes. The company has the ON1 Photo RAW Project page where we can make suggestions like this. The company monitors it and when an idea gains enough support they will implement it if possible.0
I have had folders in the Catalog, then add folders, then try to search and the Search function is woefully incomplete for the added folders. Windows simple search for filenames with datemodified:thisweek can find mind more than ON1 Search.
Have other users had to rebuild catalogs often?
Do you lose any work you've 'invested in' to create albums when you throw away the catalog?0
I've never had to rebuild a catalog and unless it's corrupt, I don't see a need to.
When you add a new folder, On1 needs to scan each image to add all of it's info to the database. That takes a bit of time. Are you giving it enough?
You can hover your mouse over the database header to see if it's at 100% or not.0
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