When ON1 released the last update for 2019.7 on December 6th, I did the update and found out for whatever reason 3 of my catalogue folders had been removed. These last 3 photo folders are in my laptop hard drive. Those that remained catalogued are in iCloud. I did contact support to let them know but assumed that I could easily re-catalogue what went missing.
It's been 8 days, and 2019.7 is still trying to catalogue these 3 folders. I ended up removing two of them, and try one by one, to no avail. Two days after, still not finished. In total, the 3 folders have about 35mg of files, many of which are xml and on1, not photo files. I shoot Olympus, so these files are ORF.
I honestly don't understand what "cataloguing" processes do, just that the end result is to be able to view photos a bit faster, which is nice. I'm aware my laptop's graphics card is not good for ON1 RAW (support told me Intel graphics cards don't go along well with their software), but I can't image that cataloguing has anything to do with VRAM and brand of graphics card. Maybe I'm wrong. Just don't remember that I had cataloguing problems before this last update to 2019.
Any ideas on how to go about getting these folders catalogued faster or at all, because at this point, I don't think it's ever going to finish. Thanks
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