Cataloguing RAW 2019
When ON1 released the last update for 2019.7 on December 6th, I did the update and found out for whatever reason 3 of my catalogue folders had been removed. These last 3 photo folders are in my laptop hard drive. Those that remained catalogued are in iCloud. I did contact support to let them know but assumed that I could easily re-catalogue what went missing.
It's been 8 days, and 2019.7 is still trying to catalogue these 3 folders. I ended up removing two of them, and try one by one, to no avail. Two days after, still not finished. In total, the 3 folders have about 35mg of files, many of which are xml and on1, not photo files. I shoot Olympus, so these files are ORF.
I honestly don't understand what "cataloguing" processes do, just that the end result is to be able to view photos a bit faster, which is nice. I'm aware my laptop's graphics card is not good for ON1 RAW (support told me Intel graphics cards don't go along well with their software), but I can't image that cataloguing has anything to do with VRAM and brand of graphics card. Maybe I'm wrong. Just don't remember that I had cataloguing problems before this last update to 2019.
Any ideas on how to go about getting these folders catalogued faster or at all, because at this point, I don't think it's ever going to finish. Thanks
So there actually is an update for 2019? I never saw any notice of that at all!
What catalogs do and how they work is on Page 26 of the (2020) user guide (may be a different page for 2019). Catalogs do take a long time to create, but 8 days is a lot. If you can see progress, then I'd suggest you just let it go until it finishes, but if it looks like it's stuck then there could be a corrupted file somewhere that's causing a problem.
If you're already in contact with On1 about it then they will have the best info for you, but we may have some suggestions if the process is getting stuck.1
I don't know why you lost your catalogs nor why it is taking so long for them to be rebuilt. I can tell you that catalogs add more than just the ability to view photos a bit faster. They are the heart of being able to search your photo library efficiently and find all images by keyword or other criteria. Without catalogs searching is limited to just the folder you are currently viewing in the browser.
One thing you can try is removing all catalogs then deleting the PerfectBrowseCache folder located at ~/Library/Application Support/ON1/ unless you've moved it with the Preferences setting. Relaunch the program then create new catalogs.
If that does not work you'll need to contact support about this.1
THanks ! I'll try your suggestion.
When I contacted support to let them know, they too had no idea why I lost part of my catalogued folders with the last update. It was easy to tell because each for is a year, starting in 2011, and the missing ones were the ones I had been working on, 2017, 2018 and 2019. Go figure.0
I have a similar problem with 2019.5.7. The folders with my masters never completely finish cataloging. When I click on the pie chart, the following error is posted.0
I have tried deleting the caches as suggested in one of the above posts, with no success. Any other suggestions?0
Daniel. I get that s message. I contacted technical support. They don’t seem to
Know what is causing it other than suggest there is a problem with one of my photos. Today they told me to back
Up and reinstall. You should contact them0
Thanks Silvia, I'll contact them.0
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