First of all, I am a new ON1 user....actually I've been a member for a couple years but haven't used it much. I'm getting back into photography and I'm trying to figure out how to use ON1.
So I started with a picture of one of my wife's paintings. We did some simple editing (change canvas size, transform, white balance. The picture got all screwed up - wrong image size, wrong ppi, etc. I got seriously confused so I closed ON1, deleted the ON1 files, and tried to start again with my .ORF Olympus raw file.
This is what I now see when I start ON1 to edit my raw file:
Notice that the image is offset in the canvas and can't be moved. Also notice that the image in the filmstrip is ok. The .ORF file is in a folder with no other images. All the sidecar files have been deleted.
I have my original raw file stored in another location. If I copy the file to the folder where ON1 is currently using, the image is still screwed up. This is with a new raw file. However, if I navigate ON1 to look into my backup folder, the image in ON1 is ok.
So what's going on? It's like there are invisible files in my working folder that ON1 is looking at which screws up the image. Or maybe it's something else.
I am running ON1 on an iMac running Catalina 10.15.2. I am running ON1 2019.7.
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