deformed mask in layers

Petr König

• January 14, 2020 14:33

Hi,

I have repeated problems with deformation of my mask. See annexed screenshots showing all concerned files in Browse (incl. the .onphoto file). Picture "Deformed mask_Original.jpg" shows how the mask should look like. Picture "Deformed mask_Pasted to another layer.jpg" shows how this masks look like if I copy it from the original layer and paste it to another layer.
This is third time the masks looks deformed - each time it looked different (one of the cases was position rotated by 90 degrees...).

I created the mask using perfect brush and then adjusted it by levels and also standard brush.

I tried both checking and unchecking GPU render in Preferences. I tried it with the latest driver for my GPU as well as with the one recommended by manufacturer of my notebook.

Neither of it helped.

Please does anyone have the same problem? And suggestion to get rid of it? :-)

Thanks.

Petr

Deformed mask.jpg

 

Deformed mask_Original.jpg

 

Deformed mask_Pasted to another layer.jpg

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  Brian Lawson Community moderator

  • January 14, 2020 14:46
  • Edited

  I'm betting that you've cropped the image. When an image has been cropped and a mask is copied from one Layer to another the mask is positioned relative to the original image dimensions, not the cropped dimensions. That causes the mask to shift position in the cropped image.

  I reported this to support and it took me a couple of days to convince them it was an issue. They kept trying to tell me it was a design feature. It is now being looked at by the engineers.

  What I did for a work-around is to create a temporary preset for just the crop. Remove the copy/pasted mask then copy & paste it again. Now reapply the crop with the preset.

  I'm not sure if you'll be able to see it but here is my discussion with support about it. https://on1help.zendesk.com/hc/en-us/requests/217313 

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  Petr König

  • January 15, 2020 08:40

  Hi Brian,

  thanks for feedback. Exactly, the image was first cropped (with slight rotation - but certainly not 90 degrees ;-) ) then I copy/pasted the crop from the first file to all files used later in layers. Only after pasting the crop from the first file I created the .onphoto files with these layers.

  Now I got answer from On1 that the problem comes from differently cropped images. In this case they actually say that if you copy/paste a crop from one image to another, you get a crop which is different from the original one...

  Regarding your link to your discussion, I cannot see it, it says that the page does not exist. Maybe the link is not complete.

  Thanks,

  petr

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  Brian Lawson Community moderator

  • January 15, 2020 14:47
  • Edited

  That’s the same thing they told me only I was using the same image in both Layers. I insisted it was wrong as I was using only one image. I gave them a step by step procedure for replicating the problem with a single image. Regardless, if all the images have the same dimensions why should the crop change from one to the other?

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  Petr König

  • January 15, 2020 09:41

  Yes exactly. This was my point I made in my answer to On1 as well :-)

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