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10 comments

  • Roger Gough

    It is available for me after the update. Are you sure you were editing a Raw file? AI Match is not relevant for JPEGs.

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  • Paul Hoekstra

    Definitely a RAW file. Was present in 2020, but missing after the update. I realise it does not do JPGs as it is only emulating what the camera would produce as JPG. Guess I better raise another support ticket now you have confirmed it is still present in 2020.1.

    Thanks Roger.

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  • Roger Gough

    Maybe is it just affecting some file types. Mine is RW2. 

    Good luck!

    Roger

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  • Paul Hoekstra

    Mine is also RW2 (Panasonic), I'll see what the request returns. 

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  • David Kick

    For what it's worth, I edit Canon CR2 files and AI match is available for me.

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  • Sean O'Connell

    I am editing .DNG files and the AI match has vanished with the update - among other issues that I have reported.

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  • Raymond Downing

    Has anybody had any luck with ai match tab, when using Nikon raw files it appears, but when using Panasonic raw file its no longer their, its seems strange before the latest update it worked on both raw files, have just submitted a report

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  • Paul Hoekstra

    I had this issue about 3 weeks ago with Panasonic RAW files, but it was only one in a long list of On1 problems. They are now all solved by some major surgery on my laptop which included a complete strip out of W10, all apps and data. The final fix was to update the C++ libraries from Microsoft website, it seems the 2020.1 installation was not installing correctly. Since then 2020.1 is working nicely.

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  • Rick Sammartino Community moderator

    if you need a link to the MS library, it's here...

    https://www.microsoft.com/en-us/download/details.aspx?id=14632

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  • Raymond Downing

    Thanks Paul H and Rick S
    Soon as I put C++2010 service pack on AI match and lens correction came back for Panasonic files,
    Many thanks
    Tom

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