No DNG images with Mobile ?

Wolfgang Werner

• July 02, 2020 14:03

After taking pics with Mobile, I put them into an album - The album says there are 23 files, the album shows 11 previews and 12 dark/black fields, but with a file name. Clicking on one of those Blacks the edit modus opens and I can "edit" the black image or whateveritis. I can even share but it remains black.

? ? ?

Wolfgang

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  Jerome Rosenzweig

  • July 02, 2020 14:49

  On1 is aware and working on a fix.  Not getting much more communication from them yet, but I would suggest collecting logs, opening a support ticket and sharing with them.  It might help the resolve more quickly. 

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