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Printing to A3

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12 comments

  • Rick Sammartino Community moderator

    Not sure what you mean by "If I set A3 the size remains as A4", are you saying the entry doesn't change or the preview doesn't change?

    With my Epson, if I select A4 I can fit or fill and both work although I get a border in either case. If I select A3 the image no longer reaches the edges...

     

    However, if I manually change the print area settings, then I can make it fit...

    Looks like a bug to me that Fill doesn't actually Fill. I'll have to report that.

    So, is this the same problem that you're having?

    Edit: Report sent.

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  • Miles Thompson

    Yes I think this is the problem. Fill does not fill.  Defintely a bug! First image shows the extent of the fill.  2nd and 3rd show when I activate my preset which is set to 14x10 inches.

     

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  • Rick Sammartino Community moderator

    Well, one thing I see is that in the 2nd and 3rd photos you have your values entered backwards. Click the double arrow to reverse them. Then re-save your preset.

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  • Miles Thompson

    Yes I did exactly what you said namely reverse the values and then it came right.  I then re saved as new preset.  When I tried to retrieve 14x10 on that newly saved preset, the same thing happened as before as per my two last pictures and the values had reversed themselves.

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  • Rick Sammartino Community moderator

    Ok, so you should document this and have some good screenshot examples to send to Tech support. Make sure you explain clearly what's wrong and a step by step instruction (or video) would help a lot.

    You can also include a link to this post in the Support request.

    https://on1help.zendesk.com/hc/en-us/requests/new

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  • Rick Sammartino Community moderator

    The new 2020.5.1 version seems to fix the A3/A4 problem, but only that problem.

    I still see other problems in the print module.

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  • Miles Thompson

    I have recently downloaded 2020.5 version and it has made no difference at all.  You still can not print to A3

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  • Rick Sammartino Community moderator

    When it was released, it looked like it was working, but now it's not again. You can still set the values manually.

    Feel free to report this again and let them know.

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  • Gerry Whitmarsh

    I don't know if you have an Epson printer, but I use the free Epson Print Layout. You can print any format, multiple photos on one page and has a stunning B&W mode. Canon has a similar app.

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  • Bernd PALMER

    Gerry, you are right. One can export a photo in jpg and then print as you like. But this defeats the purpose of having a print feature in ON1,

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  • Gerry Whitmarsh

    Even easier. "Select Send to Epson Print Layout". ON1 creates the jpg/tiff for you. All you have to do after is delete the image. But having said that, when ON1 delivers a usable print module, I will use that. But until then...

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  • Miles Thompson

    I am afraid that I use a Canon printer.  However I have now found that in the new version I am able to set the dimensions of the image on an A3 setting and have saved as a preset.Although I had installed the new versiuon, this did not work when I tried it yesterday, but today for some reason it does work!

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