HDR problem - preview dont show up

Answered

Håkan Wassberg

• July 25, 2020 12:34

Hi!

Got a problem with that the small preview images in the HDR window dont show up.

I've located it might be a problem with the CR3 files from my Canon EOS 90D. Becouse when I do it with files from my Canon EOS 77D (CR2 files) it works just fine.

Ive included a pic of what I mean.

I've also been in contact with the support team, no replies yet probably becouse it's a weekend :)  

0

• 

  Brian Lawson Community moderator

  • July 25, 2020 12:47

  I worked with an HDR the other day and I noticed the same thing on my Mac. We'll have to wait for support but I suspect this is something we'll have to live with until another update is released.

  1
• 

  Håkan Wassberg

  • July 25, 2020 12:59

  I'm not really botherd about it, but wanted to see if there is anyone else having the problem! Specially since it works OK with CR2 files and not CR3 files.

  Also tell support about it.

  However I think this problem, among a few others, was introduced with the latest update! 

  0
• 

  Brian Lawson Community moderator

  • July 27, 2020 17:09

  I just received an email from Stevie that said they've duplicated the problem and the developers are looking into it.

  0
• 

  Håkan Wassberg

  • July 27, 2020 17:42

  Brian Lawson 

  Yes I know :) 

  I provided them with the files from my Canon EOS 90D so they could test it :) 

  0

Please sign in to leave a comment.