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Cataloging

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7 comments

  • Brian Lawson Community moderator

    I would start by resetting the programs settings. Hold the Shift key while the ON1 program is launching and you'll see the dialog shown below. Start with the Delete Settings button which will delete your personal preferences files. This will remove any Catalogs and Albums you have and they will need to be rebuilt. If that doesn't work try the Reset ON1 Photo RAW 2020 option. That button delete's the program's settings files and the same caveat applies, you'll have to rebuild catalogs.

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  • Nitin Chandra

    Gary, this happens on occasion and you just need to restart ON1 and the catalog will show up. Not sure, but, I think when there is additional load on the system, there seems to be some condition triggered and the catalog folder does not show up on starting ON1. Just restart and it should be back...

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  • Brian Lawson Community moderator

    He's saying it happens every time the program starts up so restarting won't solve the problem for him.

    The only time I've seen this happen on my system is when I was testing multiple versions of the program. After going back to an older version then returning to the most current version, my main Pictures folder catalog appeared to be gone. Adding it back made it available immediately without having to go through the process of rebuilding it again so it appears to be some kind of preferences issue where the program is loosing track that it exists.

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  • Gary Davies

    Brian, a big thank you. Tried it (Delete Settings). It worked. My cataloged folders are there, exactly as they wuz before this hiccup. 

    I have taken a screenshot of you solution and filed it away in case the same problem revisits me!

    Again, my warm thanks. 

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  • Brian Lawson Community moderator

    Glad I could help Gary.

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  • Barrie Meyer

    I am running a MacBook Pro with my Pictures on a TNAS Raid Drive and seem to be having much the same sort of problem. My Catalog disappears every time I have to assign a new IP to the TNAS because of a router outage which often produces a new IP for it. In this case, I have had to browse the entire Picture folder on the TNAS to recover.

    Is there a faster way?

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  • Brian Lawson Community moderator

    Can you configure your router to assign a fixed IP address to the TNAS? If the IP address remains constant across reboots of the router that should solve the problem.

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