Hi! I have On1 2020 running on a 27" iMac late 2015 with 28Gb RAM. When I use ON1, I close almost everything else down except perhaps iTunes, and yet I am having real problems with laggy tools, edits not saving/ incredibly slow operation and most recently, even inability to add ON1 textures as layers.
My files are stored on an external drive (Not SSD) and run fine on Adobe products (which I am desperately trying to replace with ON1) so is there a configuration issue I may have got wrong, a setup which works, or is this just a known issue in which case I may as well just go back to LR. Tech support suggest storing files on an SSD, but surely the programme should work, and using that as an excuse isn't really very helpful.
I have been using PS/LR for probably 15+ years now, so I am hardly a beginner, I really want to use ON1 as my full time editor but feel as if I am flogging a dead horse at the moment.
Any help or support would be very welcome! In an idea world, ON1 tech support would remotely log onto my computer and then they could assess the problem properly as for example SONOS do or many other companies...
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