thumbnails are showing weird overlays on ONphotos
I have a number of thumbnails that have weird halos/overlays on them. I will attach a couple of photos. When you go into edit, you can't see these white marks
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Hi,
can confirm this behaviour also on my side with .onphoto files (Windows, NVIDIA gfx card, original raw files from FUJIFIL camera if that makes a difference), but happens already in latest 2020.5 version.
When editing the fotos and when exporting at least it works.
After editing however, in browse still they get always new created with these stranbge arteffacts
I don't use 2021 yet.
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This needs to be reported to technical support. Use the Submit a request link below and be sure to include the information requested in this article: How to submit a problem to ON1 Tech Support - A Step-by-step Guide
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If I go back in and click done again, it goes away. Sometimes I just hit the forward arrow key to go to the next photo instead of done, so I won't do this anymore.
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Be sure to pass that information along to support.
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There was a problem in 2020 that, as far as my tests go, has been resolved in 2021. Certainly the cases I had are now displaying correctly. However, you may need to force the thumbnails to be recreated. If you are now running 2021 this could be why going into Edit and coming out now results in the correct thumbnails being generated and displayed.
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David, many thanks for the info, as I'm still using 2020, I won't report this then. Seems then indeed that it has been fixed and at least can explain in most parts of what Jane is experiencing and why it goes away after editing. With 2020 it stays wrong even after editing. So maybe fixed meanwhile and the wrong thumbnails are a leftover from old version.
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