Automatic lens correction - lens found but correction not applied

Holger Pankoke

• November 08, 2020 21:56
• Edited

Hello,

I have ON1 Raw 2021 set to automatically apply lens correction. The lens is correctly recognized and autumatically set in the modul, but the correction is not applied. I allways have to manually switch to an other lens and return to the correct one for having it to work.

 

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  Brian Lawson Community moderator

  • November 08, 2020 22:05

  This needs to be reported to tech support. You can use the Submit a request link below.

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  Rick Sammartino Community moderator

  • November 08, 2020 22:07

  Contact On1 with the link below with your explanation and attach the screenshots to the request.

  https://on1help.zendesk.com/hc/en-us/requests/new

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  Bernd PALMER

  • November 09, 2020 23:45

  I have the issue with a lens which was added in 2021 and didn't exist in 2020. Recognized but not applied. I'll report it as well.

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  Brian Lawson Community moderator

  • November 09, 2020 23:52

  Look for a spelling mismatch between what the camera/lens records in the RAW file's metadata and how it is spelled in ON1's Lens menu.

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  Holger Pankoke

  • November 10, 2020 00:07

  Have reported and submitted some raw files to the support. Going to report the outcome here.

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