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4 comments

  • Rick Sammartino Community moderator

    Are you using On1 in standalone mode or as a plugin? If you posted a screenshot of On1 it might help see what's going on.

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  • Jodi Tolman

    I am using On1 as a stand-alone.

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  • Brian Lawson Community moderator

    Have you tried resetting preferences yet? Hold the Shift key down while the program is starting up until you see the dialog asking if you want to delete settings. Click the Delete Settings button then and see if that helps.

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  • Jodi Tolman

    Thank you! It works now!

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