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How can I start all over again?

Les Cornwell
  • Edited

After too many occurrences of "shutting down stopping data sources", resetting and rebuilding my catalogue, I would like to start all over again. For instance, I can remove folders (the ones below "2020" are apparently folders that the program catalogued from my TimeMachine) one by one (! Why not all at a time?),

but after quitting the program and relaunching ON1 2021.1, they're back again, and I can start trying to remove them once more!
I have now decided I want to rebuild my catalogue entirely from scratch. Photos are all located on an external HD in a yyyy/mm/dd folder structure, and I plan to add the 'year' folders one by one.
But first I would like to get rid of those 'ghost folders', from a volume (my TimeCapsule) that is only online when it's time for a new backup and that I do not want to have in my catalogue.
Thanks in advance for any suggestions that would help. 
What probably would help is to know where the database is located so that I can drag that to the bin in order to start over.

 

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Comments

13 comments

Date Votes
  • Brian Lawson Community moderator

    This has nothing to do with Time Machine. You should not, nor would you even want to, "clean" out your Time Machine drive. Your Time Machine drive reflects the state of the drives it is backing up.

    This is caused by a problem with 2021.1. The only solution is to either manually delete the unwanted Catalogs or use the Reset ON1 Photo RAW 2021 button in the Delete Settings? dialog that appears when you press a Shift key while the program is launching. That will do exactly what you want—Reset the entire program to the same state as if it had just been installed. It will remove all your Catalogs, Albums, & Keywords and reset all your Preferences settings. It will not touch your edits or metadata.

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  • Les Cornwell

    Thanks for your reply.
    But...
    • Manually deleting the unwanted catalogues (catalogued folders?): done that twice, but they just keep reappearing.
    • I have both Deleted Settings
    (and because that didn't cure the "shutting down - stopping data sources)
    • also: Reset ON1 Photo RAW

    Neither helped. Those catalogued folders keep returning.

    I'm not giving up. I'm trying the same again. I will report back whether I've got rid of those @#&!! empty folders or not.

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  • Brian Lawson Community moderator

    Unfortunately, those are the only options at this time. I understand your frustration, I've had to go through it more than once myself.

    I have found a cause for the appearance of the unwanted catalogs. When I drag and drop one folder into another all in the Browser's Thumbnail view I get unwanted catalogs. As long as I move folders using the left-side column's Browse or Catalogs panels I don't get them. There may be other causes I haven't found yet but since I've stopped dragging and dropping in the browser's view I haven't had any more problems.

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  • Les Cornwell

    I have Reset ON1 again, and one of the first windows I get is:

    Since I've been using ON1 a long time, there's definitely stuff that will be migrated. And right I am, after 'migration' I end up with a couple of 'year' folders that are easy enough to remove manually, and all those individual 'ghost' folders (that I spoke about in my original post. I have removed them again, manually, one by one (!), and this is the current situation: Nothing in my catalogues, but on the right side of the screen you can still see the program pointing to my TimeMachine copies!

    I'm now going to catalogue '2020', not from my TimeCapsule, but from my external HD. I'll report back after that's done.

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  • Brian Lawson Community moderator
    • Edited

    That's another cause I forgot about. The first time I saw this happen was during migration. I have removed all the old version stuff that gets migrated from my system. It's all stored at

    ~/Library/Application Support/ON1/

    Inside there are folders for each of the program's modules. Each program version's folders can be identified by the year in the folder name. Get rid of everything that isn't 2021 and that problem will go away. If you wan't to keep copies for backup, you could select all of them then use the Archive command to zip them together before deleting them. Photo RAW will ignore the .zip file so you'll still have access to them if needed.

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  • Les Cornwell

    Thanks again for your reply. I have meanwhile catalogued '2020' and all looked well, even after quitting and relaunching ON1 PR.

    But not five minutes later, while I was typing this message, my catalogues look like this again:(another 12 folders below the ones included in this screenshot)
    Heavens knows where they keep reappearing from, but as manual removal is useless, I'll just try to ignore them. Unless someone has a better suggestion? That's why I asked whether I could start completely from scratch.
    Thanks for your attention. I do appreciate your support.

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  • Les Cornwell

    I will now try to clean out ~/Library/Application Support/ON1/

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  • Brian Lawson Community moderator
    • Edited

    Yes, do as I said. Quit the program. Remove all the old version stuff from the Application Support/ON1 folder. Restart the program with the Shift key held down and Reset ON1 Photo RAW 2021. There will not be anything to migrate so that problem will not occur again. Avoid dragging and dropping in the Browser's Thumbnail view to avoid creating more problems in the left side panel.

    Any Extras that you may have installed or created yourself in the past — Backgrounds, Presets, Textures, etc. — will be lost. You'll have to recreate and reimport all that stuff again.

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  • Les Cornwell

    This is the stuff that's going to be removed:

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  • Brian Lawson Community moderator

    That looks good Les. Like I said, you can archive it to a zip if you want to have a backup before deleting.

    You can expect the ON1 Photo RAW 2020 folder to return once you launch the program again. I'm not sure why 2021 has a folder named 2020 but it doesn't take up too much space. I would still remove the current one and let the program make a new one so you have a clean start with 2021.

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  • Les Cornwell
    • Edited

    <I'm not sure why 2021 has a folder named 2020 but it doesn't take up too much space. I would still remove the current one and let the program make a new one so you have a clean start with 2021.>
    That might be because it was the most recent folder I was working with, I have removed it, and loaded it several times during the last 48 hours.
    Any way, I did end up with a 'new' empty catalogue; the first folder I catalogued again was precisely that '2020' one.

    It looks like things are finally looking and behaving like I want them to. :)
    I lost lots of time by moving the above selected files to a folder on the desktop and then zipping them. The original folder (with all the separate folders and files) was 32.5 GB, the zipped file, which took more than 3 hours, was approximately 31GB, so I dragged that to the bin and deleted it, keeping the 'unzipped' files&folders.
    I have only catalogued my '2020' folder, which went quite fast; (up to now) no 'ghost' folders have appeared. As of tomorrow (it's about one hour to midnight here in Belgium), I'll start cataloguing 2019, 2018....
    I also relaunched the previous version of ON1 (2020), which also seemed to take some time to launch, and also seemed to contain fewer presets than I thought were there.
    I'll have to consider seriously:
    • what can I move back from what I removed from the ON1 folder (selected files and folders in previous screenshot);
    • whether I want to keep previous versions of ON1 on my internal HD. I see that I still have 2020 on board (I must've removed still earlier versions before), but wonder if I'm ever going to need to go back...
    Food for thoughts.
    Thank you very much, Brian, for your useful suggestions and your attention!

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  • Brian Lawson Community moderator

    I also relaunched the previous version of ON1 (2020), which also seemed to take some time to launch, and also seemed to contain fewer presets than I thought were there.

    That is because we removed all the previous version folders from the Application Support folder.

    • whether I want to keep previous versions of ON1 on my internal HD.

    I do not recommend this. There were updates made to how the program manages things and switching back and forth can lead to further corruption. Images edited in 2021 may not be editable in 2020 because of the changes.

     

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  • Les Cornwell

    Thank you very much. I will go through the folders I removed yesterday, and see if there's anything I still need. I will also uninstall previous versions of ON1 PR, just keeping the latest and greatest. I will also continue adding my 'year' folders one by one to my catalogue.

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