M1 Mac mini crashing
Answered
I just installed the latest update and cannot keep ON1 2021.5 from crashing every time I try to edit a raw Fuji file (RAF). I'm not sure if this is file support or something else. I was not having this issue until the most recent update
Anyone else?
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There are some known issues with running on the M1 Macs. I don't know if this is one of them but I do have a brand new build with some fixes I can test with if you want to provide me with one of your RAF files. Upload it to a web sharing service such as Dropbox or WeTransfer and post the download link here.
Or, you can report it to support and see what they have to say.
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Thanks for your response, Brian.
I have reported it and there are bug issues with 2021.5. It was suggested that I return to the previous version. I appreciate the feedback.
Lee
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Yes I am having big issues with this as well. At one point I thought it was a corrupted file as it would crash when I tried to crop it. It was just a jpeg from my iPhone XR as well which was puzzling. Now I realise it's happening with more than one file. Frustrating. Will try and roll back one version and see if I can and if it helps.
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You should be able to reinstall 2021.1 overtop of the .5 update as long as you still have the installer for it.
There are fixes for the .5 coming soon. I was constantly crashing too and yesterday I received a beta update which has cleared all my crashing so far. I ran the program non-stop for several hours yesterday.
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Thanks, Brian. I don't need to do any editing over the next few days (I hope!) so will wait as I don't have the installer for 2021.1.
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If you ask support they will send you a download link.
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I'm having the same problem with the new version of ON1 Photo RAW on Mac Big Sur. Every time I click on the crop tool it's crushing.
I hope the fix will come soon.
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Same here. Hope the fix comes soon. I'm using an M1 Mac Mini. I think I can delay editing for a short period of time.
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I lodged a report on this and Support sent me the links for 2021.1.
They may be useful for you guys too. I hope these are general links rather than a customised one just for me. :-DHere's the Mac version:
https://www.dropbox.com/s/pldfv1wl0zkqykv/ON1_Photo_RAW_2021.dmg?dl=0
Forgot to copy the Windows one too but if anyone needs it let me know and I'll go back to my report and copy that from there.0 -
Thank you John Cheong!
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Also, thank you John Cheong.
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I am a Windows 10 User, so I realise that this is not terribly helpful to Apple M1 Users. But, two points:
(1) On Windows 10, PR 2021.5 seems to have crash issues when using Layers. So, it is not just M1 Users who are having problems; and
(2) I always keep an old copy of Photo Raw installed on my PC. Yes, I have deleted PR 2019 and older, (got to free up some space), but I still have a copy of PR 2020 available to use in an emergency. And it is still faultless.
However, although PR 2021.5 has some crash issues, I am continuing to use it. As on my PC it does not crash every time that I use layers. So, provided that I remember to keep saving the 'ON1 files' by returning to Browse. Then when PR 2021.5 does crash, I have not lost much. Then I can restart PR 2021.5 and with luck complete the Layers work and export a decent result. So, I guess that is a third point..
(3) Get into the habit of frequently saving those ON1 files. It costs you a little time, but saves you loads of editing time when compared to a crash wiping out all of your hard work.
Unlike Brian I don't get the Betas, but I would guess that it won't be long before the bugs are cleaned out of the code.
Have fun David Price1
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