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How do I add a device to 360/cloud sync?

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4 comments

  • Brian Lawson Community moderator

    The device should just show up automatically once it has been signed into your ON1 account and connected to the Cloud Sync service.

    The first thing I would try is resetting Cloud Sync. Click the Reset Cloud Sync button in the Preferences > Cloud Sync tab.

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  • Tracy Christenson

    I reset it and it is still not showing.  I will submit a ticket I guess and see if they have a solution.   Thanks. 

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  • Brian Lawson Community moderator

    Did you do it on both new and old machines? I should have been more specific, sorry.

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  • Tracy Christenson

    Ok cool.  I did that and it looks like you also have to have a least one thing cataloged for it to sync itself.  It is showing up now.  Thanks!

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