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Color shift during export

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8 comments

  • Antolin Agar Soto

    Some jpg viewers, like the Windows file explorer, do not manage colors, try to see JPGs in XnView, which is a free program but does manage colors.

    Naturally on the screen of mobile phones you will see the jpg much more saturated and contrasted as a result of the large number of pixels per inch.

    Hope this can help you.

    1
  • Rick Sammartino Community moderator

    Export is not supposed to change any colors. I would suggest you send some examples to On1 tech support and let them have a look. Include the info requested in this article...

    https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

    https://on1help.zendesk.com/hc/en-us/requests/new

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  • Kawaldeep Sandhu

    It's more than a month since I am working with support team, I have provided everything they asked for but issue still exists.
    I don't know if it's happening during export process or something else is wrong but when I finish my editing and export edited image to jpg then when I open jpg image, it's colors are totally different than what I edited in on1.

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  • Brian Lawson Community moderator

    Have you calibrated your monitor?

    If you are exporting to any colorspace other than ProPhoto have you checked the photo for out of gamut colors in the space you are exporting to? The program uses ProPhoto internally while editing so there could be shifts if you don't check first. See Soft Proofing in the User Guide on page 117 for details.

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  • Kawaldeep Sandhu

    Yes my laptop screen is calibrated with x-rite i1 Display Pro but I think calibration makes any difference as long as we are using same color profile for display while editing and when opening exported image. I have also tried editing and exporting on 2nd laptop (same model) which is never calibrated and I can see color shift there as well.

    I have tried all options for colorspace during export but color shift is always there in exported image.

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  • Brian Lawson Community moderator

    You did not say whether you were using the Soft Proofing feature to check for out of gamut colors in the target colorspace before exporting. If they are out of gamut you can expect a change as the out of gamut colors are moved into the new colorspace.

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  • Kawaldeep Sandhu

    Thanks Antolin Agar Soto

    Windows Photo viewer app was culprit as its not color managed. I installed XnView MP and its showing correct colors (almost same as in ON1).

    I also found below video explaining same issue.

    https://www.youtube.com/watch?v=4wH9Lk2c6lQ

     

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  • Brian Lawson Community moderator

    When it comes to color management, you gotta love ArtIsRight! Thanks for the link and glad you got it sorted out.

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