ON 1 mobile doesnt sync with iPhone

Answered

Jurry De Vries

• July 02, 2021 14:35

Hi,

 

I installed ON1 mobile on both iPad and iPhone. On the iPad I see the other devices I am using. But on the iPhone, I don't? 

 

Any suggestions

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• 

  Brian Lawson Community moderator

  • July 02, 2021 14:41

  I find I have to occasionally have to force quit the mobile app and relaunch it fresh to get things to sync and be properly recognized. To force quit the program drag up like you would normally to leave the program only stop dragging half way up when you see the windows for other programs appear. From there drag the Mobile app icon off the top of the screen. This will stop it from running in the background while you use other programs.

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• 

  Jurry De Vries

  • November 14, 2021 17:14

  Problem has been fixed thanks

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