I recently subscribed to ON1 Raw 2021. Main reason was so I could view and edit photos on my iPad Pro that are stored on a Windows desktop. After installing the mobile app, all of the thumbnails of the photos in Cloudsync from the desktop were blurry. Support had me reset CloudSync. That fixed the issue. Then edits I made on the iPad were not reflected on the desktop. Support told me to log out of all devices and if it still occurred, reset CloudSync. There isn’t a logout function in the mobile app. I had to uninstall it. After reinstalling the mobile app, the thumbnails are again blurry and I am having to reset CloudSync to try to fix the problem.
My iPad is a 1st gen iPad Pro. Is that the issue or is CloudSync unreliable? Do I need to go back to Adobe products to get the desired functionality?
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