Hi all, I've submitted a help request but I'm hoping someone here may have the answer as well. below is my post to tech support:
Hi, I'm at my wits end with this. Every year when I install the new On1 it never installs the plugins on either my laptop of my desktop for Photoshop CC. It takes me a while but I always seem to dig up the article that tells me how to manually do it. With 2022, the file naming is different and I copied the file into the Photoshop CC plugins folder and it's still not under "Filters -> ON1".
Under on1 2022 the only file in the plugin folder is this: "ON1 Photo RAW 2022.lrplugin"
In previous versions it would be named like this: "ON1 Effects 2021-suite.plugin"
I have tried everything and it will not show up in Photoshop CC. All my software is up to date and I'm on OS X Big Sur.
I've attached a screenshot to show the on1 folder and Photoshop folder. You can see it doesn't match the naming convention of 2021 and I only have one option for 2022. Please help me get this under the "Filter->on1" menu in Photoshop. I'd like it under the Automate as well as I do use both options.
Again, I have this issue every year on both systems and I don't know why. If you know of other people who have this issue of it not installing plugins and know the solution, please let me know.
After I sent the request I realized the file name has "LR" in it. Is 2022 only available as a plugin for LR? I don't remember reading that. any help would be appreciated.
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