Edits not showing on the mobile app.
I just installed the upgrade to 2022. The edits I make no longer show on the mobile app(new issue). The photos also keep disappearing from the albums. This is not a new issue, I was just hoping the upgrade would fix it. :(
Does anyone know if there might be a setting or something I am missing that is causing the edits not to preview on the app?
Thanks!
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There will be an update to the Mobile app that should help with these problems. I've noticed them too but I haven't started to dig into what's going on yet.
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Gotcha. Thanks for the heads up on that! :)
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I just updated to on1 raw 2023 and have the same problem. My edits just dont show in the mobile app/
I'm really trying to break away from Adobe but this is keeping me from cutting the cord
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I don't know if or when the phone app will have an update, but I know the current version won't be able to read edits made in 2023. How could it possibly know what to do with new processing it wasn't programmed for?
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I believe it may be updated already as I see it on the Google PlayStore and on the App Store where it states "Support for Photo RAW 2023 edits synchronized with ON1 Cloud Sync."
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I just updated to 2023. I also just deleted and reinstalled the app. The edits still are not showing for me.
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You'll have to talk to tech support about this one. I stopped using the mobile app a while ago so I can't help, sorry.
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