Edits not showing on the mobile app.
I just installed the upgrade to 2022. The edits I make no longer show on the mobile app(new issue). The photos also keep disappearing from the albums. This is not a new issue, I was just hoping the upgrade would fix it. :(
Does anyone know if there might be a setting or something I am missing that is causing the edits not to preview on the app?
There will be an update to the Mobile app that should help with these problems. I've noticed them too but I haven't started to dig into what's going on yet.0
Gotcha. Thanks for the heads up on that! :)0
I just updated to on1 raw 2023 and have the same problem. My edits just dont show in the mobile app/
I'm really trying to break away from Adobe but this is keeping me from cutting the cord0
I don't know if or when the phone app will have an update, but I know the current version won't be able to read edits made in 2023. How could it possibly know what to do with new processing it wasn't programmed for?0
I believe it may be updated already as I see it on the Google PlayStore and on the App Store where it states "Support for Photo RAW 2023 edits synchronized with ON1 Cloud Sync."0
I just updated to 2023. I also just deleted and reinstalled the app. The edits still are not showing for me.0
You'll have to talk to tech support about this one. I stopped using the mobile app a while ago so I can't help, sorry.
How to submit a problem to ON1 Tech Support - A Step-by-step Guide0
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