Skip to main content

Zooming issue in portrait orientation

Comments

11 comments

  • Bob Luddy

    Gallery view

    0
  • Bob Luddy

    Edit view 

    0
  • Bob Luddy

    Back in gallery

    0
  • Michael Hartmann

    I have the same issue.

    0
  • Brian Lawson Community moderator

    Are you uploading the full raw image or the compressed version?

    0
  • Michael Hartmann

    I'm uploading the full raw version

    0
  • Brian Lawson Community moderator

    Thanks, I'll do some testing.

    0
  • Brian Lawson Community moderator

    I'm seeing it to only in my case I didn't even have to zoom in or enter the editor. It just jumped up to the large view while I was looking at it in the browser.

    This needs to be reported to tech support.

    0
  • Bob Luddy

    What’s the process to do that?

    0
  • Rick Sammartino Community moderator

    Not sure if this will matter but...

    Can you guys check the actual size of the photo against what On1 says it is?
    I see a similar problem when sending a photo to gigapixel, on return the image is displayed just like this because the dimensions changed but On1 didn't re-read the exif to get the new values. To fix it, I have to read metadata from the returned photo and then it will display properly.

    0

Please sign in to leave a comment.