Howdy all, I’m new to ON1 photo raw desktop and mobile apps, I’m experiencing an odd issue that I can’t seems to find a solution to. When using the mobile app to access cloud sync images, while viewing a photo in portrait orientation, if I try to zoom in or enter the edit module, the photo suddenly zooms much larger than the canvas, allowing me to view roughly the upper left quarter of the picture only. Zooming out does not return the original view of the entire photo, and when I exit the edit module the thumbnail shows the entire photo but the view is still the zoomed view. This issue arises only for portrait oriented photos, it does not occur with landscape orientation. This issue occurs on both my iPad and iPhone. Has anyone else experienced this? If so, any suggestions for a fix? Thanks
Please sign in to leave a comment.