Restore backup error on new laptop.

Greg Hughes

• October 24, 2021 13:26

Hey all,

I tried using the backup to transfer ON1 data from my old laptop to my new one. I get the following error when trying to do so. Any ideas what I maybe doing wrong before I contact support? Thanks in advance.

Greg

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  David Kick

  • October 24, 2021 13:49

  Are you currently building a catalog on the new machine? If so try waiting until the new catalog is 100%.

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  Greg Hughes

  • October 24, 2021 15:37

  Thanks David. I forgot about rebuilding the catalog. I'll give it a try afterwards..

   

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  Greg Hughes

  • October 27, 2021 11:58

  It worked great. Took me awhile to get my catalog built but it's finally done. Thanks again.

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  David Kick

  • October 27, 2021 13:37

  Glad it worked.

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